Hitz Pub and Eatery – Fulfillment Policy

 

1. General Information - All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.  ​

2. Delivery Location - Items offered on our website are only available for delivery to addresses in the area defined for delivery on our website.  Your address will automatically be accepted if in that area.  We do provide catering delivery and special-order exceptions, please call us at (847)362-0505 for special orders – we are here to serve you! 

3. Delivery Time - An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.  

4. Delivery Fees - Delivery fees are set as a minimum.  Our drivers work for gratuities, so please check the appropriate tip on our order check-out.  Sales tax is charged according to the State of Illinois and Local Applicable taxes on each item ordered.

5. ​Credit Card Fees - There is a service fee for all credit card transactions

6. Questions - If you have any questions about the delivery of your order, please contact us at:

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    (847)362-0505 or info@hitzpizza.com